636864493903933276636864493903933276636864493903933276636864493903933276 The Art and Science of Queue Management

The Art & Science of Queuing

June 29, 2012Perry Kuklin

In planning a queue, managers need to put right brain and left brain to use, meshing art and science to create an efficient and enjoyable process for all.

This 9-page guide is designed to help you think through the psychology of queuing and highlights trends that can help you extract more value from your line.
 

What's Covered in this Guide:

  • The Five Tenets of Queuing -- 5 key ideas that illuminate the "psychology of waiting"
  • Queuing Trends -- Latest best practices for extracting the most value from your customer's time in the queue.

download now

Tell A Friend

RECENT RESOURCES

4 Ways Virtual Queuing is Taking Hold in Retail

View

4 Reasons You Need a Public Guidance Strategy

View

5 Reasons One Leading Retailer Chose Impulse Merchandising Fixtures from Lavi Industries [Case Study]

View

Retail Case Study: Effective Impulse Merchandising at Checkout

View
VIEW ALL RESOURCES