Queuing Solutions and Queue Management Technology

Keep Your Guests Engaged—Even in the Queue

Want to be known for the experience you create—even or despite the crowds? Lavi’s solutions streamline queues and generate additional revenue for event venues, sports stadiums, museums, performance centers, theme parks, and more. We combine traditional queuing products with leading-edge technology, inspiring your customers to give you a great review and come back for more. Move people efficiently—and offer them merchandise to delight and buy. With our robust analytics, you can track and communicate wait-times to manage guest expectations, giving them the freedom to plan ahead.

Make entertainment an all-consuming experience. Contact us today for a consultation.

In-Store Experience

Case Studies

Passenger Experience

The Campus Experience

TECHNOLOGY SOLUTIONS

Public Guidance Systems

Queue Management Technology

Lavi Electronic Queuing

Take your single line queue to the next level. Lavi's Electronic Queuing wireless technology uses digital signage and station lights to streamline the way agents hail customers, optimizing service delivery, decreasing wait times, and improving the customer experience.

Discover Lavi Electronic Queuing

CUSTOMER FLOW & QUEUING

Retail Technology

The Checkout Queue

Continuing Education

In-Queue Merchandising

Public Safety & Security

Rapid Deployment is Key to Crowd Control and Safety

When it comes to crowd control and safety in places such as theme parks, sporting venues, airports, and other environments where people gather in large numbers, rapid deployment is essential. You need quick and easy ways to block, redirect, or establish the flow of guests.

Patient Flow

Service Efficiency

Customer Experience

The Guest Experience

Queuing for the Entertainment Industry: 4 Ways to Keep Guests Engaged

We discuss 4 ways to keep your guests engaged even during the not-so-fun times of waiting in line or navigating through a crowded environment.

How to Keep Crowds De-Stressed

Stadiums, arenas, airports, and even popular retail environments naturally attract crowds. And while a certain level of stress associated with these crowded experiences is normal, the negative feelings associated with crowded waiting lines, crowded hallways, crowded everything—can quickly take over.

Product Focus

How-To

Crowd Control & Queuing

The Ins & Outs of Stadium Crowd Control

Stadium events are naturally going to be crowded. And while these crowds are an expected and exciting part of the stadium experience, patrons do expect and appreciate a well-managed crowd control approach.

Crowd Management or Crowd Control? What’s Your Mindset?

“Crowd control” is the prevailing term to define a major responsibility of facility management in stadiums and arenas. However, managing and assisting crowds—a practice known as crowd management—is a more proactive approach and often more effective.

5 Highly Effective Crowd Control Techniques

When crowds are "controlled" everyone can enjoy themselves and a business or event can be more successful. That’s why, in any venue – stadium or arena, conference center or airport, mall or amusement park – crowd control techniques play a vital role.