For over 35 years, Lavi has provided comprehensive, agile ways to move and track people in, through, and out of your store or facility. As seasoned problem solvers, we understand your most critical issues and tailor solutions that fit your space and customers. Elegant railing products help establish the atmosphere you want. Queue management tools create operational efficiencies and enrich customer experience. Store fixtures and crowd control solutions make the customer journey seamless, and leverage attention to increase your bottom line. With a holistic approach, we design and implement all-in-one public guidance solutions.
Take the guesswork out of your queue management. Lavi’s powerful analytics tools let you track customer flow and operations, so you can identify issues and remedy them in real time. Unburden your guests with electronic queuing solutions, granting them the freedom to shop, rest, or run errands—the new “waiting in line.” Our digital signage unifies your queuing system and marketing to give customers a fulfilling experience every visit. With advanced queue management technology working in harmony, you can boost productivity and revenue in one fell swoop.
VISIT QUEUE MANAGEMENT TECHNOLOGY
Plan a convenient, cohesive journey from start to finish. To facilitate customer flow and boost satisfaction, Lavi designs queues that make sense for your space—helping to manage crowds and guide them through high-traffic areas. We continue to innovate, building products that last, so you can focus on keeping people coordinated and content. From signage and retractable belt stanchions to traditional post and rope barriers, we create a variety of crowd control solutions that work for your business—and for the people you aim to delight.
VISIT CROWD CONTROL & QUEUING
Transform your queue into a major revenue generator. Lavi’s store fixtures and displays help you sell to customers while they’re waiting in line—capitalizing on their intention to buy and drastically boosting impulse purchases. Our NeXtrac merchandising and signage systems are flexible and portable, so you can incorporate them into your existing queue, or use them as standalone displays to market specific products. By increasing engagement at the point of purchase, you can reduce perceived wait-times and increase ROI.
VISIT NEXTRAC STORE FIXTURES
Meet specifications and quality expectations, while giving designs an elegant touch. Lavi’s premium railing products help architects, contractors, and fabricators bring their visions to life—blending quality with precision to ease pre-build planning. With our flexible assortment of solid brass and stainless steel railing systems, you can create the atmosphere your client desires—while ensuring long-term durability for both commercial and residential use.
VISIT PREMIUM RAILING SYSTEMS
Retail
Create a seamless customer experience to develop brand loyalty and increase revenue. Lavi’s retail solutions help reduce wait-times, boost staff productivity, and leverage merchandising opportunities.
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Transportation
Monitor operations and crowds to project future staffing needs and maximize productivity. Our transportation solutions optimize traffic flow and create operational efficiencies—eliminating the guesswork from team assignments.
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Healthcare
Accurate service analytics help you continually evolve the patient experience. We use technology solutions, such as healthcare provider matching and virtual queuing, to simplify the process of receiving care—increasing efficiency and satisfaction.
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Public Sector
Transform the customer experience and make visiting your agency simple and stress-free. Lavi empowers you to serve more people in less time by managing queues effectively—raising your public profile and boosting staff morale.
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Financial
Upgrade the customer journey while elevating your bank, with linear and virtual queuing technology. By learning each customer’s needs upon arrival, you keep your staff prepared—so they can provide a personalized experience to increase retention.
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Hospitality
Don’t tell guests you care. Show them, by going above and beyond. Lavi’s advanced analytics tools provide insight on guests, so you can create a tailored, VIP experience for everyone.
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Entertainment
Deliver a fuller, more enjoyable experience. Combining traditional queuing solutions with cutting-edge technology, Lavi helps move people through your space to limit crowds—and actively engages customers to capitalize on in-queue merchandising opportunities.
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Education
Reduce crowds by integrating mobile and virtual queuing solutions. Lavi’s technology creates efficiency and simplicity for students, parents, and staff—to keep physical traffic flow low and school spirit high.
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Design / Architecture
Align atmosphere with reputation. Lavi’s elegant, high-tolerance railing systems give architects, contractors, and fabricators the quality and precision needed to meet specifications and delight clients.
Explore Design & Construction SolutionsDiscover new queuing techniques, explore ways to enhance the customer experience, or learn about new technologies to help optimize customer flow and manage your queues. Our extensive library of resources will help you uncover new ways to transform your business.
How can you be sure the queue management system you’ve chosen is the optimal solution for your unique business? Read on to find out.
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Turning your queue into a profit center is about the products you sell and about the impact your waiting line has on customer satisfaction. Let this be your guide.
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Managing the flow of a large volume of passengers is challenge enough. Add to this ever-increasing competition among airports for passengers and a leadership team that strives to build “the airport of the future” and the result is the DFW challenge.
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An unsightly queue can turn even the most faithful of customers on their heels to head for the exit. In a study by Visa Contactless, 89% of people reported leaving a shop or business because of an excessive queue.
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Your goal is to design a queue that will cut wait times and increase customer satisfaction. Often the choice is between a single line queue and a multiple line queue. Which is more efficient? This video breaks it down for you.
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This 25-page buyer’s guide will give you the inside scoop on some of today’s most powerful and useful queue management technology. And it will help you select the right technology for your specific business needs.
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Call us at 1.888.285.8605 Monday - Friday 7 am to 5 pm, Pacific Time, or complete the form on the following page to contact us.
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