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How Wait Times Impact Customer Behavior and Queue Management

How Wait Times Impact Customer Behavior and Queue Management

Learn about the relationship between wait times and subsequent purchase decisions, as well as about the effects on queue management.

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3 POVs on Queue Management for the Airport Industry

3 POVs on Queue Management for the Airport Industry

When looking at the impact more foot traffic will have on the length of waiting lines in the airport environment, we consider this from three key points of view: Passengers, airport operations, and the technology airports will inevitably use to manage both.

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4 Ways Virtual Queuing is Taking Hold in Retail

4 Ways Virtual Queuing is Taking Hold in Retail

In retail, virtual queuing can be used in many areas to minimize wait times, boost impulse sales, improve service efficiency, and keep shoppers happy with the in-store experience. Here are 4 ways virtual queuing is taking hold.

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4 Reasons You Need a Public Guidance Strategy

4 Reasons You Need a Public Guidance Strategy

Public guidance might not sound like something you need to worry about. But you might be surprised to find that, in fact, just about any business or organization that has customers coming and going through its physical environment can benefit from a public guidance strategy.

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Case Study: Retail Impulse Merchandising Fixtures

Case Study: Retail Impulse Merchandising Fixtures

Learn why a leading U.S. retailer leveraged the Lavi Industries NeXtrac In-Queue Merchandising Fixture solution to boost impulse sales at checkout.

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4 Trouble-Spots in the Airport Passenger Experience

4 Trouble-Spots in the Airport Passenger Experience

The quality of the airport passenger experience has come to the forefront of an industry that is experiencing more competition than ever. Here are four trouble-spots that tend to cause passengers to reroute their itineraries.

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