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BROWSE LAVI INDUSTRY RESOURCES

A New Vision for Customer Queuing in 2018

A New Vision for Customer Queuing in 2018

Perhaps no situation better portrays the challenges and frustrations of customers queuing than the stereotypical airport security line. Likewise, no situation better exemplifies the need for businesses to reduce stress and frustration among customers and employees alike, especially when it comes to queuing.

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8 Trends That Will Shape Queue Management in 2018

8 Trends That Will Shape Queue Management in 2018

2018 is upon us. Are your queue management strategies keeping pace with the latest trends? As you look ahead to reach your customer satisfaction, productivity, and profitability goals for this year, consider these trends:

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Our 7 Most Popular Queuing and Crowd Control Articles of 2017

Our 7 Most Popular Queuing and Crowd Control Articles of 2017

Looking at what our readers were drawn to tells us a lot about where your challenges were this year and where you might be looking for help in the year ahead. Here is a round up of our top 7 articles from 2017.

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5 Things to Keep in Mind When Switching to a Virtual Queue

5 Things to Keep in Mind When Switching to a Virtual Queue

Virtual queuing can be quite easy and affordable to set up but there are some things you need to think about before you make the switch.

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4 Ways to Reduce Perceived Wait Time up to 40% with Queue Management Technology

4 Ways to Reduce Perceived Wait Time up to 40% with Queue Management Technology

Learn how queue management technology can help cut perceived wait times up to 40% and therefore improve customer satisfaction.

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Top Solutions for Improving the In-Store Customer Experience

Top Solutions for Improving the In-Store Customer Experience

Discover how your store can perform better with a holistic approach to the customer journey. Explore the latest queue management technologies, crowd control and queuing solutions, store fixtures, and much more as you take a virtual journey through an optimized retail environment.

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