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BROWSE LAVI INDUSTRY RESOURCES

5 NRF 2018 Takeaways and How They Impact Queue Management

5 NRF 2018 Takeaways and How They Impact Queue Management

Retail’s Big Show, NRF 2018, wrapped up at New York City’s Javits Center earlier this month with more than 35,000 retailers and industry partners in attendance. Billed as the retail industry’s premier annual event, this show definitely shines a spotlight on technology.

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A New Vision for Customer Queuing in 2018

A New Vision for Customer Queuing in 2018

Perhaps no situation better portrays the challenges and frustrations of customers queuing than the stereotypical airport security line. Likewise, no situation better exemplifies the need for businesses to reduce stress and frustration among customers and employees alike, especially when it comes to queuing.

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8 Trends That Will Shape Queue Management in 2018

8 Trends That Will Shape Queue Management in 2018

2018 is upon us. Are your queue management strategies keeping pace with the latest trends? As you look ahead to reach your customer satisfaction, productivity, and profitability goals for this year, consider these trends:

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#RelationshipGoals Show Your Customers Some Love with Mobile Queuing

#RelationshipGoals Show Your Customers Some Love with Mobile Queuing

Your relationships with your customers rely on your ability to meet their specific needs quickly. Recent Google research on mobile brand experiences reinforces the idea that speed and relevance are crucial to customer satisfaction.

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Our 7 Most Popular Queuing and Crowd Control Articles of 2017

Our 7 Most Popular Queuing and Crowd Control Articles of 2017

Looking at what our readers were drawn to tells us a lot about where your challenges were this year and where you might be looking for help in the year ahead. Here is a round up of our top 7 articles from 2017.

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5 Things to Keep in Mind When Switching to a Virtual Queue

5 Things to Keep in Mind When Switching to a Virtual Queue

Virtual queuing can be quite easy and affordable to set up but there are some things you need to think about before you make the switch.

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