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BROWSE LAVI INDUSTRY RESOURCES

10 Dos and Don’ts of Effective In-Queue Merchandising

10 Dos and Don’ts of Effective In-Queue Merchandising

In-queue merchandising has the dual potential to increase your profit per square foot by encouraging impulse sales AND to keep your customers occupied thereby reducing their perceived wait times. These two big wins are only possible with a well-devised merchandising strategy.

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5 Pro Tips for a Better Waiting Line Experience

5 Pro Tips for a Better Waiting Line Experience

Americans spend approximately 912 days waiting in line over the course of their lifetime. We explore 5 Pro tips to help shorten that time and improve the customer experience.

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3 Awesome Outcomes You Can Achieve with Queue Analytics

3 Awesome Outcomes You Can Achieve with Queue Analytics

Customers hate waiting. Make them wait too long and you’re bound to feel the negative effects on your business. We review 3 ways Queue Analytics can boost the customer experience and improve business performance.

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3 Queuing Practices You Should be Implementing ASAP

3 Queuing Practices You Should be Implementing ASAP

Queue management is something just about every business must address. We explore 3 queue management practices—analytics, virtual waiting lines, and in-queue merchandising—that can boost your success.

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6 Practical Queuing Tips for Retail

6 Practical Queuing Tips for Retail

Perhaps no aspect of brick-and-mortar retail has a more dramatic impact on the customer experience than waiting lines. Whether waiting for a dressing room or checking out, customer satisfaction is greatly influenced by wait times. We explore 6 ways to improve the queuing experience.

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3 Key Components of Any Successful Crowd Control Strategy

3 Key Components of Any Successful Crowd Control Strategy

Crowd control is a loaded concept. It can involve everything from “controlling” crowds at a small community parade to crowd control at a large stadium. At either end of the spectrum, there are some basics to cover. Here we look at 3 components of a successful crowd control strategy when it comes to equipment:

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