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How Top Airports Are Using Magnetic-Mounted Stanchions for Queue Management and Passenger Flow [Case Study]

How Top Airports Are Using Magnetic-Mounted Stanchions for Queue Management and Passenger Flow [Case Study]

To modernize their operations, airports look to solutions that meet their requirements for operational efficiency, passenger experience, and aesthetics. Magnetic-mounted stanchions provide an alternative to traditional core-drilled or portable stanchions in security checkpoints, ticketing, and other queues.

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How to Be More Proactive in Your Approach to Queue Management

How to Be More Proactive in Your Approach to Queue Management

Your queue seems to be moving along well, until seemingly out of the blue, service begins to lag, causing frustration for everyone waiting to be served. Perhaps the source of the slow-down is an unusually long service for a particular customer or maybe it is an insufficient number of agents or cashiers.

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3 Problem Areas Impacting the College Campus Experience

3 Problem Areas Impacting the College Campus Experience

Whether your goal is to establish a good first impression with prospective students, create a welcoming environment for visitors, or retain the good students you have, the campus experience matters. We've identified a handful of recurring problem areas and offer up some solutions.

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The Story Your Queue Analytics Tells

The Story Your Queue Analytics Tells

Your queue has a story to tell. Are you listening? Below the surface of your waiting lines lives a world of data that can offer powerful insights into the trends, patterns, and opportunities that can be used to optimize operations.

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4 Ways to Optimize the University Campus Experience

4 Ways to Optimize the University Campus Experience

Cheering on your college football team on your home turf? Fun. Waiting in line 45 minutes to enter the stadium? Not so much. Colleges and universities increasingly compete on the basis of the student experience. How easily can students, staff, and visitors navigate the campus?

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4 Ways to Improve the Patient Experience with Queue Management

4 Ways to Improve the Patient Experience with Queue Management

From scheduling an appointment to waiting to see the doctor, waiting is an inevitable part of the patient experience. Fortunately, healthcare providers can architect a patient-centered queue management approach that lowers stress and drives satisfaction.

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