Whether it’s dirty toilets, lack of toilet seat covers, or empty soap dispensers, a poorly kept public restroom can take its toll on customer satisfaction and your business reputation. A survey conducted by Harris Interactive found that 50 percent of restaurant patrons who had a negative experience with a restaurant bathroom will tell their friends and family about it. And a Clorox survey found that two-thirds of Americans would not frequent any business with a dirty bathroom. Any business that caters to the public has to put time and energy into their restroom facilities, whether convenience store, entertainment venue, or airport. But how much time? And how much energy? Knowing when your restroom falls out of compliance with any pre-set benchmarks can make the difference between keeping a customer and the start of negative word-of-mouth. Optimizing your cleaning schedule based on customer and employee feedback has the added benefit of helping you conserve resources (time, supplies, water, and money) by cleaning only as much as needed.
Qtrac iM Intelligent Maintenance counts customers as they enter and exit the facility and the system’s wall-mounted touchscreen allows customers to give their opinions of the facility in real time. The touchscreen can also be used to track staff activity as they check in and out of the restroom and record the cleaning status. Most of all, the system determines the optimal cleaning schedule for your restroom by analyzing all the data it collects, and notifies staff immediately if additional cleaning is needed. Perfect for airports, malls, movie theaters, stadiums, office buildings, restaurants, hotels, convention centers and other high traffic venues, Qtrac iM gives you the intelligence and structure you need to maintain a cleaner facility. Learn more about Qtrac iM and how it can help keep your facility’s facilities in tip-top shape.