Want to cut costs and increase revenue? Lavi’s queue management systems arm you with the proper insight and technology to create measurable efficiencies in service and customer flow. Qtrac virtual queuing frees up customers to shop, browse, and relax—instead of waiting. It's easy-to-implement, cloud-based software tools take the guesswork out of your queue management, monitoring customer waits, service, and operational efficiency with real-time alerts. Lavi's electronic queuing system transforms the customer journey into an ROI juggernaut, creating a powerful synergy between your queuing system and promotional messaging.
Discover the science behind queuing, explore ways to enhance the customer experience, or learn about new technologies to help optimize customer flow and manage your queues. Our extensive library of resources will help you uncover new ways to transform your business.
Learn how Qtrac iQ can turn your Beltrac stanchion into a virtual turnstile, allowing you to maximize efficiency, increase customer satisfaction, and improve the productivity of your queues.
ViewThis 25-page buyer’s guide will give you the inside scoop on some of today’s most powerful and useful queue management technology. And it will help you select the right technology for your specific business needs.
ViewIn real ways, Qtrac can optimize service delivery, increase efficiency, and ultimately improve the customer experience by using big data and analytics to automatically affect real-time changes in an environment where queuing is involved.
ViewCustomers can enter a service queue from virtually anywhere! Using a quick text message, customers instantly put themselves into a virtual line, then keep track of their progress using their personalized queue page.
ViewHaving customers waiting in line is instinctively a good sign for business. But Black Friday door buster deals and the latest iPhone releases aside, it’s pretty clear that most people like to avoid waiting in line—especially when the line is long. Long waiting lines tend to equate to wasted time and feelings of frust
ViewDiscover why many businesses today are trading in the “stand-in-line” model for a virtual queuing approach and offering customers an entirely different, more convenient, more enjoyable and productive way to wait.
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