¿Desea eliminar las horas de tiempo de espera de sus filas -y elevar su perfil público? Las soluciones de Lavi para el sector público ayudan a los juzgados, empresas de servicios, el servicio postal, oficinas de tránsito y otras agencias gubernamentales a atender a más gente en menos tiempo. Controle su flujo de tráfico (¡y eleve la moral del personal!) con tecnología de filas de espera lineales y virtuales, dirigiendo a la gente al personal disponible, haciendo programación de antemano y transformando la experiencia del cliente.
Haga que visitar su agencia sea un gusto, no una obligación. ¡Consulte hoy más información!
Lleve su línea de espera única al siguiente nivel. El Qtrac CF Tecnología inalámbrica que utiliza señalización digital y luces de estación modernizando la forma en que los agentes atraen a los clientes.
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Virtual queuing leverages technology to manage service queues and optimize customer flow by virtually placing customers into a queue for service from almost any web-enabled device. See how Qtrac VR can help your facility increase service efficiency and improve the customer experience.
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In today’s increasingly competitive business environment, it is imperative that businesses evaluate their organizations for ways to better anticipate customer needs, improve processes, and increase efficiency. We look at 4 key reasons why queue management technology fits the bill.
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With mobile-enabled virtual queue technology, customers and businesses can get (and stay) connected in multiple ways. In the Public Sector, virtual queue technology is increasing efficiencies while also empowering, impressing, and delighting customers.
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When heavy foot traffic is on your list of concerns, you need strategies you can count on to keep customers flowing through your venue, lines manageable in length, and safety high. Crowd control is the name of the game and we’ve got some proven tips to help.
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Wait time and the quality of the waiting experience can impact customers satisfaction and cause ripple effects of outward frustration, a stressful public environment, and reduced staff morale. We look at ways public facilities can improve service delivery and the customer experience.
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Customer data has grown to the point where it’s now a commodity. Many facilities find themselves inundated with data but struggling to find a way to make sense of it and, even more importantly, to act on it. In this article, we discuss ways to use this data to improve service efficiency and the customer experience.
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4 Reasons You Need a Public Guidance Strategy
Leer el artículo completo4 Tips to Make Your Waiting Lines Hum Along
Leer el artículo completoWhat Current Research Says About Customer Experience
Leer el artículo completoHow to Create Customer Delight with a Virtual Queue
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