Eliminate the Wait [Infographic]

March 05, 2013Perry Kuklin

Waiting lines have clearly marked their place as a common source of tension between businesses and customers. Studies and anecdotes alike prove that a poorly managed, arduous queue will annoy customers and hurt business. Half of customers say they will actively avoid a business in the future and one-third report they have abandoned the checkout line if they have been subjected to wait more than 5 minutes. Across industries, businesses are choosing to address the tension around waiting lines by getting rid of them altogether. Virtual queuing technology lets customers wait without waiting in line. The result is a better customer experience. Learn about the other advantages of virtual queuing and what to look for in virtual queuing technology with our latest infographic:   (click image to view full size) Eliminate the Wait infographic

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