Qtrac VR Virtual Waiting Line

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June 01, 2016Perry Kuklin


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Are long waits impacting your customers’ experience and costing your business money? Free your customers to shop while they wait for service by leveraging technology to manage service queues, optimize staff efficiency, and increase cart size, all while improving the customer experience.

  • • Increase revenue by freeing customers to shop while they wait.
  • • Disperse waiting crowds and focus staff on serving customers instead of managing crowds.
  • • Reduce walk-aways, customer frustration, and anxiety by creating a more pleasing environment.
  • • Receive alerts when VIP’s enter a queue, then prioritize their service, capitalizing on your best customers.
  • • Optimize service efficiency, decreasing wait times and increasing transactions per time period.
  • • Improve labor allocation with the help of real-time dashboards and historical reports.
  • • Increase ROI — Qtrac VR runs on almost any existing internet-enabled hardware, from PC’s to mobile, making deployments quick and easy.
     

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