Announcing Our 3-Part Blog Series on the Age of Millennials and Implications for Queue Management

Much has been written about the millennial generation and what it means for retailers. Now ranging in age from 18 to 33 and comprising of nearly a fourth of the population, their retail spending is predicted to rise to $1.4 trillion by 2020, representing 30% of total retail sales. Kelsey Lindsey, Associate Editor of RetailDive.com put together a compelling piece about the age of the millennial and what it means for retail. We’ve taken three key findings for retailers, related to millennials, to devise this three-part blog series.

• Millennials Are Impatient: How Your Queue Management Strategy Plays a Role
• Millennials Are Digital Natives: What This Means for Your Queue
• Millennials Are Less Loyal: The Role of Queue Management

Will your queue management strategies evolve to meet the demands of this new generation of shoppers? Let us know what you think.