Lavi Industries, a leading manufacturer of crowd control and queuing solutions, announces the launch of its
new blog, “The Public Guidance Blog,” which features information, tips, and strategies on queue management,
crowd control, and customer flow. The blog was created to help managers maximize the efficiency and quality
of their waiting line systems.
Centering on topics relevant to queue management in retail, transportation, entertainment, finance, healthcare,
government, and other industries, the blog provides insight on a wide range of matters such as how to select
quality crowd control barriers, tips for a well-devised queuing strategy, and reasons to adopt electronic queuing.
Lavi’s public guidance blog also examines the ‘psychology of queuing,’ an idea made popular by Richard
Larson of MIT’s Center for Engineering Systems Fundamentals. In support of this concept, Lavi released a free
9-page queue management guide titled, The Art & Science of Queuing, which details the psychological factors
that drive queuing success and highlights the latest trends in queuing.
Topics covered in the blog often reference the all-important tenets of queuing when discussing the crucial
elements of a waiting line system, and prescribes methods for making perceived and actual wait times shorter.
Techniques such as in-line merchandising, single-line queuing, and electronic queuing are examined. By
considering the tips and strategies highlighted in the blog articles, queue managers can improve their waiting
line strategies to maximize business value and customer satisfaction.
“Inefficient queuing strategies pose a serious threat to the bottom line; the goal of our blog is to provide
information that maximizes value for organizations and makes the queuing experience more enjoyable for those
waiting in line,” remarks Perry Kuklin, Director of Marketing for Lavi Industries.
Read and subscribe to the Lavi Public Guidance blog.
Download the free queue management guide.