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Lavi Industries Introduces Addition to Qtrac®
Electronic Queuing Product Line
New Electronic “Call Forward” Queuing System Manages Multiple Lines Simultaneously, Directing Customers to Available Service Points
 
March 15, 2011 | For Immediate Release Download Article

Valencia, California – Lavi Industries, a leader in crowd control and public guidance solutions, today announced availability of the new wireless Qtrac CF Multi-line Electronic Queuing System. A true multi-line “call forward” queuing system, Qtrac CF Multi-line electronically manages multiple queues, simultaneously directing one or more customers to the next available counter or service point. Qtrac CF Multi-line will be shown later this month at GlobalShop 2011, March 28th through 30th, in the Las Vegas Sands Expo and Convention Center, booth # 4610.

“After the success of our wireless single-line electronic queuing solution, which is being widely adopted by retail stores across the U.S., it made sense to develop a solution for multiple-line queues,” said Perry Kuklin, Director of Marketing and New Business Development, Lavi Industries. “For institutions such as big box retail and entertainment venues, managing customer flow with a multi-line call-forward queuing system makes sense, allowing them to decrease perceived line lengths and actual wait times while dramatically increasing service efficiency. With the introduction of our new Qtrac CF Multi-line system, Lavi Industries is positioned to supply these institutions with an effective call-forward queue management solution – specifically designed and engineered for multi-line applications.”

New Qtrac® CF Multi-Line (Media Points)

  • Qtrac CF Multi-line manages wireless call-forwarding from multiple queues, simultaneously directing one or more customers to available service points.
  • Multiple customer calls can appear simultaneously on Qtrac LCD displays.
  • Qtrac CF Multi-line centralizes queue management, allowing supervisors to open or close individual lines from a wireless master control.
  • Optional media capabilities offer advertising and promotional opportunities.
  • Wireless station remotes can control almost any available station light, automatically triggering it to flash.
  • Qtrac CF Multi-line will be featured at GlobalShop 2011, March 28-30, in the Las Vegas Sands Expo and Convention Center, booth # 4610.
  • For more Information on Qtrac CF Multi-line, call (877) 275-5284.
 
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