Valencia, California – Lavi Industries, a leader in crowd control and public guidance solutions, today announced availability
of the new wireless Qtrac CF Multi-line Electronic Queuing System. A true multi-line “call forward” queuing system, Qtrac CF Multi-line electronically
manages multiple queues, simultaneously directing one or more customers to the next available counter or service point. Qtrac CF Multi-line will
be shown later this month at GlobalShop 2011, March 28th through 30th, in the Las Vegas Sands Expo and Convention Center, booth # 4610.
“After the success of our wireless single-line electronic queuing solution, which is being widely adopted by retail stores across the U.S., it
made sense to develop a solution for multiple-line queues,” said Perry Kuklin, Director of Marketing and New Business Development, Lavi Industries.
“For institutions such as big box retail and entertainment venues, managing customer flow with a multi-line call-forward queuing system makes sense,
allowing them to decrease perceived line lengths and actual wait times while dramatically increasing service efficiency. With the introduction of our
new Qtrac CF Multi-line system, Lavi Industries is positioned to supply these institutions with an effective call-forward queue management solution –
specifically designed and engineered for multi-line applications.”
New Qtrac® CF Multi-Line (Media Points)
- Qtrac CF Multi-line manages wireless call-forwarding from multiple queues, simultaneously directing one or more customers to available service points.
- Multiple customer calls can appear simultaneously on Qtrac LCD displays.
- Qtrac CF Multi-line centralizes queue management, allowing supervisors to open or close individual lines from a wireless master control.
- Optional media capabilities offer advertising and promotional opportunities.
- Wireless station remotes can control almost any available station light, automatically triggering it to flash.
- Qtrac CF Multi-line will be featured at GlobalShop 2011, March 28-30, in the Las Vegas Sands Expo and Convention Center, booth # 4610.
- For more Information on Qtrac CF Multi-line, call (877) 275-5284.