Superior Customer Experiences Pay Off for Retail Stores
82% of consumers have
stopped doing business with a company as a result of a negative experience.
A positive experience influences not only where customers will buy,
but how much they will pay. 55% of consumers became a customer of a
company because of their reputation for great service and 85% of respondents
said they would pay more to ensure a superior customer experience.
Source: Customer Experience Impact North America 2010
Lavi has the tools and expertise to help you.
Lavi Industries offers a full line of crowd control and queue management
products that seamlessly integrate with each other and your existing store
fixtures. Beyond products, we offer our expertise in creating a unique solution
for your needs. As a trusted industry leader for over 30 years, we have helped
specialty retailers, big box retailers, chain stores and other retail outlets
engage, entertain and educate customers while improving the efficiency and
profitability of their retail operations. We have the expertise to help you:
Manage the psychological aspects of queuing to reduce perceived wait time
Enhance the customer experience
Reduce check-out line reneging and balking, avoiding lost sales
Increase impulse buys and margins
Manage line flow to reduce actual customer wait time and improve productivity
Reduce the cost of “sweethearting” theft by 90% or more
Improve use of retail floor space with in-line merchandising and single-line
Generate metrics for improving line service and productivity performance
Generate data to optimize staff levels
Develop customer-centric, revenue-driven store layout solutions
Lavi Industries‘ Unique Experience Based Differentiation
We practice what we preach. Our goal is for you to have consistently excellent
experiences with Lavi Industries. Some of the things that make us a better
We are a one-stop resource for crowd
control, public guidance and queue management solutions. Most products are
in-stock and ready-to-ship. Whether you need in-line
merchandising solutions, electronic queue
management systems, directional and
promotional signage systems, retractable belt
stanchions or traditional post and rope
we have a high-quality, value-priced product designed with you in mind.
We have a team of retail experts who are ready to help you design a
value-driven customized solution to meet your unique needs that will maximize
your return on investment.
We offer bi-coastal shipping to expedite your delivery and save you money on
When you need something unique or custom, we are flexible and can deliver on
time and on budget. Whether it is in-house 3D rendering of queue configurations
or custom crowd control products, in-house print art production for
and belt imprinting graphics or in-house polishing, finishing, and cutting of
tubing and railing, Lavi Industries can accommodate you.
We pride ourselves on offering world-class service and are ready to go the
extra mile for you.
We are proud of our products and stand behind them with the most generous
warranties in the industry.
Our products integrate seamlessly with each other and most major brands.
Lavi Industries is dedicated to bringing you quality crowd control, public
guidance, queuing, signage and railing products that enhance your retail
outlets as well as your bottom line. When you implement Lavi solutions in your
retail stores, you lay the foundation for improving customer experience,
improving efficiency, improving sales... and that sets you apart with a unique
point of difference for your retail customer. Our commitment to quality and
value is unmatched, and our retail industry experts are standing by to
customize solutions for your retail operation. Call now at (888) 285-8605.