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March 02, 2017Perry Kuklin

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Customers can enter a service queue from virtually anywhere! Using a quick text message, customers instantly put themselves into a virtual line, then keep track of their progress using their personalized queue page. As they move up in the queue, the display chimes, alerting them to their current status. The custom display offers such features as Call Number Display, line position, and estimated wait time. And a requeue button moves customers back a few positions if they need more time before service.

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