Virtual queuing leverages technology to manage service queues and optimize customer flow by:
Are long lines impacting your customer experience and costing your business money? Studies have proven that, in general, as waiting time increases, customer satisfaction decreases. Virtual queuing is a powerful solution that can improve the customer experience simply by eliminating the physical line.
Disperse waiting crowds
Create a more pleasant waiting environment
Free customers to continue shopping while they wait
Decrease perceived wait times
Let customers arrive for service when you are ready to serve them
Texting allows customers to wait for service almost anywhere, and provides a convenient way to register for service, track their wait, and request more time.
Customers can enter a service queue from virtually anywhere using a quick text message, then keep track of their progress using their personalized queue page.
Even service employees can be freed from a desk or counter. Using Qtrac VR’s mobile app, service agents can call and help customers from virtually anywhere.
Learn how QtracVR can free your customers to wait without the restrictions of a traditional waiting line.
Across industries, businesses are choosing to address the tension around waiting lines by getting rid of them altogether. The result is a better customer experience.
Across industries, businesses are choosing to address the tension around waiting lines by getting rid of them altogether. The result is a better customer experience.
Request a consultation with a QtracVR expert.
Your privacy is important to us. By submitting this form, you agree to our Privacy Policy and Terms and Conditions.
