Discover how an electronic queuing system can transform your business
We've helped hundreds of businesses improve their customer flow and increase sales with our electronic queuing systems.
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Decrease wait time
Increasing customer throughput reduces wait times up to 30%
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Increase efficiency
Service agents have less down time because customers know where to go.
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Delight customers
Improve your customers' experience with clear, engaging media.
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Boost sales
Targeted promotional media on the digital display increases sales
Its simplicity is its strength.
Reliable, closed-network wireless technology uses digital signage, audio cues, and station lights to improve the way customers are called for service. Simple. Scalable. Dependable.
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Find out why we're the best in class electronic queuing systems.
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Flexible Media Screen
Queuing messages can easily be customized to include arrows, numbers, and even branding. Additionally, advertising or other media can play in-between queuing prompts, keeping waiting customers engaged.
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Multiple Queue Control
With the multi-button remote (available with Enterprise systems), customers can be called from up to 3 different lines. For example, if the Customer Service queue is empty, the agent can call customers from other lines using a different button.
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Universal Register Light Control
Register Light Controllers can control almost any light. Since lights are controlled individually, they can continue to flash even after the queuing message has ended on the media display, keeping customers focused on where they are headed.
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Multi-Language Support
Lavi Electronic Queuing supports up to two audio messages for each queuing prompt, one for each selected language. Real-voice audio files sound natural and clear, and can be set for any language. An audible tone helps get customers attention.
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Self-Contained Wireless Network
Lavi Electronic Queuing uses a self-contained Z-Wave network, so it won't compromise or interfere with your other networks. Each remote acts as a repeater, extending the network reach, allowing for communication across great distances.
REGISTER LIGHTS
Up your queuing game with register lights.
The anatomy of a lavi electronic queuing system.
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Q Light Controller
The Q Light Controller controls the flashing of any station light. Just plug it in and watch it seamlessly become an integral part of your queuing process.
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Register Lights
Lavi Register Lights add an important clue to available service points. The flashing alerts customers even after they've started their approach to the counter.
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Q Station Remote
A simple button push from the wireless remote triggers multiple events - a visual prompt such as an arrow or register number, an audio message, and a flashing light.
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Q Computer
Don't let the small size of the Q Computer fool you. Its compact size hides powerful, state-of-art software that will help transform your queue and your customer experience
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Qdrive
The "brains" of the system, the Qdrive provides Z-Wave wireless communication between the computer, the remotes, and the station light controllers.
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Digital Display
Lavi electronic queuing systems can use virtually any TV or monitor. We offer a range of HD models with powerful, built-in audio to enhance queuing messaing.
Leverage the synergy of digital signage and impulse merchandising.
Create a safer, more efficient checkout queue.
Electronic queuing and physical distancing solutions help Smart & Final create a safer checkout process.
Experience the power of a single line queue.
Your goal is to design a queue that will cut wait times and increase customer satisfaction. Often the choice is between a single line queue and a multiple line queue. Which is more efficient? This video breaks it down.