Eliminate Customer Waiting Lines

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Eliminate customer
waiting lines.

See it live.
Scan the QR code or text your name to +1-747-271-4105

SCHEDULE A DEMO

Reduce crowds and customer frustration.

Keep customers and employees safe.

Monitor and control store access.

Manage in-store and curbside pick-ups, walk-ins, and appointments from a single UI.

Phone scan QR code

Help Your Customers

Protect customers & staff with physical distancing and contact-free service
Free-up wait time and create a more enjoyable experience
Reduce wait time with pre-scheduled appointments and queue-time status

Curbside pickup from phone

Empower Your Team

Match associate skills to customer needs with automatic service routing
Provide associates with customer data visibility prior to service
Enable two-way messaging for instant communication

QR Agent screen tablet

Grow Your Business

Improve efficiency with real-time alerts and historical reporting
Deploy quickly without the need for any hardware
Future-proof. Expand with digital signage, video chat, and more

LEARN MORE

How It Works

1

Customers add themselves to a queue by scanning a QR code or by texting.

Additional information can be collected to assist with service.

Customers track their wait on a personalized web page.

iPhone Qtrac VR

How It Works

2

Service associates have complete visibility to all queues and customer data.

Actions such as calling, prioritizing, transferring, and SMS are a click away.

iPhone Qtrac VR

How It Works

3

Customers receive an SMS when it’s their turn.

A series of alerts can give them time to prepare for service.

iPhone Qtrac VR

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