Eliminate Customer Waiting Lines
QtracVR Demo
Eliminate customer
waiting lines.
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See it live.
Scan the QR code or text your name to +1-747-271-4105
Reduce crowds and customer frustration.
Keep customers and employees safe.
Monitor and control store access.
Manage in-store and curbside pick-ups, walk-ins, and appointments from a single UI.
Phone scan QR code
Help Your Customers
  • Protect customers & staff with physical distancing and contact-free service
  • Free-up wait time and create a more enjoyable experience
  • Reduce wait time with pre-scheduled appointments and queue-time status
Curbside pickup from phone
Empower Your Team
  • Match associate skills to customer needs with automatic service routing
  • Provide associates with customer data visibility prior to service
  • Enable two-way messaging for instant communication
QR Agent screen tablet
Grow Your Business
  • Improve efficiency with real-time alerts and historical reporting
  • Deploy quickly without the need for any hardware
  • Future-proof. Expand with digital signage, video chat, and more
How It Works


Customers add themselves to a queue by scanning a QR code or by texting.

Additional information can be collected to assist with service.

Customers track their wait on a personalized web page.

iPhone Qtrac VR
How It Works


Service associates have complete visibility to all queues and customer data.

Actions such as calling, prioritizing, transferring, and SMS are a click away.

iPhone Qtrac VR
How It Works


Customers receive an SMS when it’s their turn.

A series of alerts can give them time to prepare for service.

iPhone Qtrac VR
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