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Lavi Industries to Introduce Advanced New Public Guidance Technologies at NRF 2013 Booth #2727

 
Virtual Queuing, Electronic Call Forwarding, Centralized Media Manager, Real-Time Queue Analytics, improve customer experience, optimize retail store operations.
January 08, 2013

Valencia, California - Lavi Industries, a national leader in queue management and crowd control technologies, will showcase the newest solutions for effective retail public guidance at the NRF 2013 Convention and Expo in New York, January 13-15.

Lavi’s newest product offerings represent the most advanced technologies available for public guidance and crowd control and are all designed to enhance the consumer shopping experience while optimizing retail store operations.

Qtrac VR provides virtual queuing for better shopping experience
Qtrac VR enables customers to register at a kiosk and continue shopping until they are electronically called for service, thereby reducing wait times, and increasing overall customer service. The system updates customers with estimated wait times and provides additional outlets for retailer advertising and promotional messaging.

Qtrac CF is the ultimate single-line queuing solution
Qtrac CF optimizes customer throughput and increases service efficiency by streamlining the way agents hail customers. With a simple button-push on Qtrac's wireless remote, agents instantly guides the next waiting customer to an open service position using both audio and visuals from the LCD display. Additionally, multiple Qtrac CF systems can be configured to work together, allowing agents to use their remote to call customers from other service queues.

Qtrac Media Manager provides centralized in-store multimedia control
Lavi’s Qtrac Media Manager Centralizes control of digital signage for in-queue displays running Lavi's Qtrac electronic queuing software, as well as other media displays positioned throughout the store. Qtrac Media Manager is fully scalable, enabling the control of a single monitor or hundreds of displays across numerous regions, giving total control of in-store signage and messaging.

Qtrac IQ delivers truly intelligent queue management
Lavi Industries’ newest product is the company’s Qtrac IQ, which provides intelligent queuing with real-time video analytics. Qtrac IQ is a 3-D video-based platform that integrates data capture and intelligent analysis in a single device. Qtrac IQ’s real-time dashboard enables retailers to track queue wait times, customer counts, queue lengths and service times, empowering retailers to quickly adjust staffing to meet changing store conditions and customer needs.

Lavi Industries will demonstrate these and other public guidance technologies in booth #2727 at NRF 2013 in New York, January 13-15.

Additional product information is available by calling 888-285-8605.

About Lavi Industries

Based in Valencia, California, Lavi Industries is the premier provider of public guidance and crowd control solutions in North America. Leveraging its portfolio of world-class brands – Beltrac® stanchions, Directrac® signage systems, Qtrac® electronic queuing systems, and NeXtrac® in-line merchandising systems – Lavi has helped the world’s leading companies effectively guide people in, through, and out of their facilities. More information is available at http://www.lavi.com.

Media Contact:

Aaron Martin
Scott Phillips & Associates, Inc.
312-943-9100
amartin@shillips.com

Perry Kuklin
Director of Marketing
Lavi Industries Inc.
(661) 257-7800
perryk@lavi.com

 
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